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William J. Deibler II has an MSc. in Computer Science and over 30 years technical and management experience in the computer industry, primarily in the areas of software and systems development, software testing, and software quality assurance. Bill has extensive experience in managing and implementing Agile- and CMMI-based process improvement in software, hardware and systems engineering environments. Bill is an SEI-certified High Maturity Lead Appraiser for CMMI. He has led over 30 CMMI assessments in a variety of organizations from small Agile-based to large Fortune 100 firms. Bill was awarded the SCAMPI High Maturity Lead Appraiser certification from the Software Engineering Institute at Carnegie Mellon University. This certification recognizes his expertise for determining that an organization has demonstrated the capability to quantitatively manage its projects to produce high-quality, predictable results at CMMI Maturity Levels 4 and 5. See Bill's profile at Linkedin. |
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Robert C. Bamford has an MAT in Mathematics. In a professional career spanning more than 30 years, he has taught secondary and university Mathematics, and has worked in and managed training development, technical publications, professional services, and third-party software development. Since 1991, he has served as a team member and team lead in more than 60 ISO, CMMI, and CMM audits, appraisals, reviews, and assessments. His experience also includes implementing a Crosby-based Total Quality Management System, implementing CMMI, CMMI, and ISO 9000-based systems. For over four decades, he has developed and facilitated workshops and courses on Engineering, ISO, CMM, and CMMI topics. He is registered in the SEI Appraisal System (SAS) and has participated as an appraisal team member and mini-team leader in Scampi A, B, and C appraisals for CMMI Versions 1.1, 1.2 and 1.3. |
Robert Bamford and William J. Deibler II founded SSQC in 1990 to support organizations in the definition and implementation of Software, Hardware, and Systems Engineering Practices, Software Quality Assurance and Testing, Business Process Reengineering, ISO 9000 Registration, and CMM/CMMI implementation. Their clients have successfully achieved ISO certification and advanced CMM and CMMI maturity levels. SSQC is a charter member of the SEI Partner Network, licensed to provide the official SEI Introduction to CMMI Version 1.3 training course and SCAMPI V1.3 Appraisal Services including High Maturity Level 4 and Level 5 appraisal services.
Bob and Bill also counsel and work with Silicon Valley executives and management teams in their definition of strategic objectives and goals for improving their firm's management and engineering practices.
Bob and Bill have developed and published numerous training courses, assessment and auditing tools, research papers, and articles on interpreting and applying the ISO 9000 standards and guidelines and the SEI Capability Maturity Model for Software. They were the principal authors and editors of A Guide to Software Quality System Registration under ISO 9001, and have served as active United States TAG members in the ISO/IEC JTC1 SC7 - Software Engineering Standards subcommittee, which is responsible for the development and maintenance of ISO 12207 and ISO 15504 (SPICE). Their latest book, ISO 9001:2000 for Software and Systems Providers, an Engineering Approach, was published by CRC Press.
A review commissioned by the Association for Computing Machinery (ACM) concludes that their book, "will be of immense value to anyone interested in the quality aspects of the manufacturing/service/software/hardware sector. It will be very useful for software engineering or information technology (IT) courses. The publishers deserve accolades for bringing out a book that is written in an elegant style, and devoid of any syntactic or semantic errors."
Another review in ASQ's Software Quality Professional journal concluded that this book, "is an excellent resource for both implementers and auditors. A commentary like this book is essential to properly understand the intent of the ISO standard and to implement it as part of continuous improvement for software and systems engineers. It would be very valuable for an organization that is just beginning to look at the standard. It is also valuable for auditors who have worked with other types of organizations but not engineers. It can be used both as a text for understanding the standard and as a handbook for reference during an audit."
"ISO 9001:2000 for Software and Systems Providers should be in the library of everyone using ISO 9001:2000 for engineering projects."
The book joins their extensive portfolio of articles, which have appeared in McGraw Hill's Quality Systems Update, IEEE COMPUTER, McGraw Hill’s ISO 9000 Handbook, CrossTALK, and Software Marketing Journal.
Since 1990, they have presented research papers and tutorials at over 60 national and international conferences, including those sponsored by the American Society for Quality (ASQ), the ESPI Foundation (ESEPG), Pacific Northwest Software Quality (PNSQC), the Software Publishers Association (SPA), Software Technology Support Center (STSC), the Software Engineering Institute (SEI) and Software Research Inc. Their courses have been offered through universities and professional associations, including the ASQ, the CSU Long Beach Software Engineering Forum for Training, Semiconductor Equipment and Materials International (SEMI), the Software Engineering Institute (SEI), UC Berkeley, and UC Santa Cruz.